Terms and Conditions

Welcome to Looking West. By accessing or using our website (lookingwests.com), placing an order, or using our services, you agree to be bound by the following terms and conditions. Please read these terms carefully before using the site.

Acceptance of Terms

By accessing this website, creating an account, or placing an order, you confirm that you are at least 13 years of age and agree to comply with these terms and conditions. If you do not agree, please do not use this website.

We reserve the right to update these terms at any time. Continued use of the website following the posting of changes constitutes your acceptance of the revised terms.

Products and Pricing

Product Descriptions

We strive to display product descriptions, images, colors, and details as accurately as possible. However, slight color variations may occur due to monitor settings, screen resolution, and lighting conditions. Such variations do not constitute product defects.

Pricing

- All prices are displayed in US Dollars (USD / $).

- Prices are subject to change without notice.

- We reserve the right to correct pricing errors; if an error is discovered after you place an order, we will notify you and give you the option to proceed at the correct price or cancel the order for a full refund.

- Promotional prices are valid only during the specified promotional period.

Availability

All products are subject to availability. If an item you ordered is out of stock, we will notify you promptly and offer options such as a replacement item, store credit, or a full refund.

Orders and Payment

Placing an Order

When you place an order, you are making an offer to purchase the items in your shopping cart. Your order is considered officially confirmed only upon receipt of an "Order Confirmation Email." We reserve the right to refuse or cancel orders for any reason, including but not limited to:

- Out-of-stock items

- Errors in pricing or product information

- Suspected fraud or unauthorized activity

- Orders suspected to be placed by dealers, resellers, or distributors

Payment

We accept American Express, Diners Club, Discover, JCB, Maestro, Mastercard, and Visa. All payments are securely processed via Shopify Payments. We do not store your full credit card information on our servers. Your payment will be authorized and charged at checkout. Shipping and Delivery

Order Processing

Orders are processed within 1-3 business days (Monday through Friday, excluding federal holidays). Once your order ships, you will receive a shipping confirmation email containing tracking information.

Delivery Times

Estimated delivery time is 3–5 business days, depending on the shipping method and destination. Please refer to our "Shipping Policy" for details.

Risk of Loss

All items purchased from Looking West are shipped pursuant to a shipment contract. Title to the items and the risk of loss pass to you upon our delivery of the items to the carrier.

Incorrect Addresses

You are responsible for providing an accurate shipping address at checkout. Orders returned due to incorrect or incomplete addresses may be subject to additional re-shipping fees.

Returns and Refunds

We accept returns of unworn, unwashed items with original tags attached within 14 days of delivery. Please refer to our "Refund and Return Policy" for details regarding:

- Return eligibility

- How to initiate a return

- Return shipping costs

- Refund processing times

- Non-returnable items

Prohibited Conduct

By using this website, you agree not to:

- Use the website for any unlawful purpose

- Attempt unauthorized access to our systems, accounts, or databases

- Use automated tools (such as bots or web scrapers) to access the website or scrape data from it

- Reproduce, copy, sell, or resell any part of the website or products without written permission

- Interfere with or disrupt the functionality of the website

- Post or transmit harmful, fraudulent, or misleading content

- Impersonate any person or entity

We reserve the right to terminate or restrict access for users who violate these terms.

Intellectual Property

All content on this website—including but not limited to text, graphics, logos, images, product descriptions, trademarks, and software—is the property of Looking West or its licensors and is protected by U.S. and international copyright, trademark, and intellectual property laws. You may not reproduce, copy, distribute, modify, or create derivative works based on any content on this website without our prior written consent.

Third-Party Links and Services

This website may contain links to third-party websites, social media platforms, or services that are not operated or controlled by Looking West. We are not responsible for the content, privacy policies, or practices of any third-party websites. You access third-party links at your own risk.

Limitation of Liability

To the maximum extent permitted by law, Looking West and its officers, directors, employees, agents, and affiliates shall not be liable for:

- Any indirect, incidental, special, consequential, or punitive damages

- Any loss of profits, revenue, data, or business opportunities

- Any damages arising from the use or inability to use our website or products

- Any errors, inaccuracies, or omissions in product descriptions or pricing

- Any delays or interruptions in website availability

Our total liability to you for any claims arising out of these terms or your use of our website shall not exceed the amount you paid for the relevant product.

Indemnification

You agree to indemnify, defend, and hold harmless Looking West and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney's fees) arising from:

- Your use of our website

- Your violation of these terms

- Your infringement of any third-party rights

- Any content you submit to our website

Disclaimer of Warranties

Our website and all products are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, Looking West disclaims all warranties, express or implied, including but not limited to:

- Implied warranties of merchantability

- Implied warranties of fitness for a particular purpose

- Warranties of non-infringement

We do not warrant that the operation of this website will be uninterrupted, error-free, or secure, or that it will be free of viruses or other harmful components.

Nothing in this section limits your rights under applicable state consumer protection laws.

Governing Law and Dispute Resolution

Governing Law

These terms are governed by and construed in accordance with the laws of the State of Arizona, USA, without regard to conflict of law principles. Dispute Resolution

Any dispute arising from these terms or your use of this website should first be addressed through informal negotiation (please contact info@lookingwests.com).

If the dispute cannot be resolved informally within 30 days, either party may seek resolution through:

Mediation in Arizona, USA

Binding arbitration in Arizona, USA, in accordance with the rules of the American Arbitration Association